FAQ’s

Antiques: Identification and Purchase

Q. What makes an item antique?

If an item is over one hundred years old, this is the standard definition of antique. However, the demarcation has become a little blurred with some collectables, such as early Clarice Cliff, or Charlotte Rhead, now being over this age, and are now antiques in their own right. Collectables is a term used to define a personal collection which can range from silver hat pins, to Charles Horner jewellery, to wooden tea caddies: although the former may be antique and the latter two may contain some antique pieces. Whilst it can be confusing, just sort your collectables into antique and at least one hundred years old and not, this is the easiest option and our rule of thumb.

Q. How can you tell if an antique is genuine?

Aha, the hardest of questions. Well, firstly we rely on our expertise, which has been gathered over the last twenty years. Collectively, we know a great deal about Royal Doulton Lambeth Stoneware, Edwardian Jewellery, Early English Silver, Coins, Medals and Militaria. This has been gained from our passion for the subject matter, courses we have attended, and experience of dealing in our specialist areas. We share this knowledge with each other and with our customers. We love to discuss antiques with anyone who is willing to listen!

There are a number of important questions to ask yourself, when you consider buying an antique. Does it feel right for its description? Are there any obvious repairs or restoration? Are there any signs of natural wear and tear? Are the silver marks clean and incised or suspiciously rubbed? Does the item ring true? Are you buying from a reputable source? Does it seem too good to be true? If so, it probably is.

Q. How do you price antiques?

We research the items with the help of Millers’ Antiques Guides and use or knowledge of the market to price items sensibly.

Q. Do you negotiate on price?

We price our items carefully, and dependant upon the margin for the item, we try and leave a little wriggle room for bartering, as this is one of the fun bits of the transaction, for customer and seller alike.

Q. Do we buy items from customers?

Yes we do, but only items, which are perfect.

Q. Do you take debit and credit cards?

Yes we take all major debit and credit cards. However, if you wish to pay by credit card, we regrettably have to pass on their charges to our customers. Credit card transactions are charged at 2% of the item’s cost and American Express at 3% of the item’s cost.

Q. How do I purchase an item listed on the website?

Please telephone us on either the dedicated landline (+44) (0) 1663733678 or alternatively send a text to 07837591651 to find out if the item you want is still available. You can also fill out our contact form and we’ll get back to you as soon as possible.

Antiques : Shipping, Posting and Packaging

Q. Do you ship internationally?

Yes we do.

Q. Which service do we use for posting?

We use the Post Office Services for all our postage and parcels.

Q. How much do you charge for postage and shipping?

We charge the same rate as the Post Office.

Q. Do you charge for packaging?

Most small items are free, though we make a nominal charge of £2.00 for large, awkward or delicate items.

Our Returns Policy:

At the Antiques Bazaar, as we pride ourselves on the quality, as well as the accurate description of our goods, we will only accept returns, if items are demonstrably damaged in transit. We would ask that in these unlikely circumstances, you contact us immediately and e-mail us photographic evidence of the damage to the packaging and the item. Then we will look at how best to resolve this to your satisfaction.